Harald Oechsner and Steve Howard new directors at WCAworld
The world’s largest network of independent freight forwarders, WCAworld, has appointed Harald Oechsner (above) as ...
Interesting stats – although as part of a PR push – on how much retailers might lose from selecting a shoddy delivery company. The costs do not stem purely from failed deliveries and extra expense relating to that, but from lost future sales. In 2011, 86% of customers stopped buying from a particular business because of a bad experience, while a million people in the UK view tweets about customer service – 80% of which are negative. What’s more, every irritated customer tells at least two others how bad the service was.
'Mass-casualty incident' as Maersk box ship destroys Baltimore bridge
Shock for CMA CGM as a deputy CEO decides to quit
Diversions from Red Sea proving a real ‘silver lining’ for carriers
Could the Dali have suffered a power loss before bridge crash?
Asia-Europe carriers revise FAK rates in fight to rein in revenue erosion
Strike paralysing Finnish ports extended after talks collapse
Dali cargo owners face massive costs if general average is declared
Alex Lennane
email: [email protected]
mobile: +44 7879 334 389
During August 2023, please contact
Alex Whiteman
email: [email protected]
Alessandro Pasetti
email: [email protected]
mobile: +44 7402 255 512
Comment on this article