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Spend Matters has published an interesting Q&A with a supply chain academic on the union negotiations at UPS. Speaking before the recent agreement at the company, Beth Davis-Sramek looks at who had the upper hand, the strategies of rivals such as FedEx and potential contingency plans, and also notes how Hub by Amazon, the e-commerce giant’s new last-mile logistics option, could actually help the integrators in the peak, when they struggle with capacity.

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