Hessel Verhage

“So now what? What is the answer to a freight forwarder/NVO differentiating themselves and growing organically and increasing margins? The answer I always give is not popular, but here it goes – 98% of freight forwarders/NVOs cannot differentiate themselves. It’s impossible. Shippers have become wise in this game, too – I was on an RFQ [request for quotation] call the other day and the customer had thirty forwarders/ NVOs on the call.

“This industry is becoming more commoditised everyday. So ...

Subscription Required

In order to view the entire article please either register an account and subscribe or login with a valid subscription below

Please Register

Please either or register below to continue

COMMENTS 0