© Busakorn Pongparnit logistics tech
© Busakorn Pongparnit

Russell Wood writes: “20 years on from what at the time was regarded as such a ground-breaking read, heralding a new age in commerce, by Microsoft’s Bill Gates, it’s an appropriate time to wonder, how far have we come…? Remember those high and heady days, now known as the infamous dotcom bubble? A time of mania for all things Internet. Among the many catch-cries, there would no longer be travel agents, stock brokers or even banks. These were “non value adding ...

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