The Loadstar

  • Centurion faces eviction law suit as squabble with landlord worsens
    FavoriteLoadingAdd to favorites 30/01/2015
    miaairside

    Poor Centurion. It must surely know its way around a US law court by now. The latest legal battle comes courtesy of its Miami facility landlord, Aero Miami III, which on 15 January filed a suit to evict Centurion. The airline, however, claims it is up-to-date with the rent money – and in fact has an outstanding case against Aero Miami, filed in 2013, which said the company was overcharging and that the building itself had defects. As an aside, this article notes that the airline has added four 747-400Fs to its fleet in the past 10 months, and is expecting another two by July.

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  • ICTSI Oregon issues statement on impact of ILWU delays
    FavoriteLoadingAdd to favorites 30/01/2015
    hanjin

    ICTSI has issued a statement severely criticising the ILWU’s escalated industrial action at its Oregon terminal, and claimed that the union made 36 work stoppages during the 2014 holiday period. The ILWU called for a 12-hour work stoppage at the port on Wednesday, it said, and members walked off the job at lunchtime on Thursday. Productivity at the terminal is now 13.2 moves per hour. Before the dispute, which has been running since 2012, productivity was 24.8 moves per hour.

    OregonLive wrote a good article on its port issues last month, here.

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  • Qatar Airways takes $1.7 billion stake in British Airways-owner IAG
    FavoriteLoadingAdd to favorites 30/01/2015
    QRCargo

    Just yesterday The Loadstar noted that a partial IPO would give IAG Cargo “the ability to raise funds from a diverse base of investors”, and help it attract new partnerships such as that with Qatar. That hasn’t – as yet – happened, but today comes the news that Qatar Airways has bought a 9.99% stake in IAG, at a cost of $1.7bn. It may, it said, increase this over time. “IAG represents an excellent opportunity to further develop our Westwards strategy,” said CEO Akbar Al Baker. Does this mean a greater tie-up between Qatar Cargo and IAG Cargo? According to Qatar cargo chief Uli Ogiermann, nothing is currently on the cards. The move could, however, boost IAG’s “competitive positioning” against the Middle Eastern carriers, said an analyst. And this would likely be at Air France-KLM and Lufthansa’s expense.

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  • UAE authorities ban Baghdad services after aircraft is fired on
    FavoriteLoadingAdd to favorites 29/01/2015
    Push back

    The UAE has banned its carriers from flying to Baghdad after a flydubai aircraft was apparently shot at on approach. Emirates and Etihad have suspended all flights to comply with the General Civil Aviation Authority ban. The flydubai 737-800 was found to have damage on its fuselage after it landed, which was “consistent with small arms fire”. The authorities are trying to ascertain whether the aircraft was deliberately targeted, or randomly fired upon as part of a wedding celebration.

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  • The hidden cost of poor retail deliveries: £5,300 per lost customer
    FavoriteLoadingAdd to favorites 29/01/2015
    Parcel deliveries that come to YOU - Fastlane International

    Interesting stats – although as part of a PR push – on how much retailers might lose from selecting a shoddy delivery company.  The costs do not stem purely from failed deliveries and extra expense relating to that, but from lost future sales. In 2011, 86% of customers stopped buying from a particular business because of a bad experience, while a million people in the UK view tweets about customer service – 80% of which are negative. What’s more, every irritated customer tells at least two others how bad the service was.

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