Harald Oechsner and Steve Howard new directors at WCAworld
The world’s largest network of independent freight forwarders, WCAworld, has appointed Harald Oechsner (above) as ...
Interesting stats – although as part of a PR push – on how much retailers might lose from selecting a shoddy delivery company. The costs do not stem purely from failed deliveries and extra expense relating to that, but from lost future sales. In 2011, 86% of customers stopped buying from a particular business because of a bad experience, while a million people in the UK view tweets about customer service – 80% of which are negative. What’s more, every irritated customer tells at least two others how bad the service was.
Etail by air – here to stay or on a short shelf life?
HMM sees opportunities in Hapag-Lloyd’s exit from THE Alliance
The rise and rise of China's ecommerce platforms
Increasing scrutiny could stall rise of ecommerce platforms, as TikTok faces US ban
Legal battle heats up over 'unseaworthy' and 'reckless' MV Dali
DSV chief reticent on Schenker: the focus on growing market share
Another strong month for US ports as container flows continue to rise
MSC redeploys 'Israel-linked' box ships away from Persian Gulf
Alex Lennane
email: [email protected]
mobile: +44 7879 334 389
During August 2023, please contact
Alex Whiteman
email: [email protected]
Alessandro Pasetti
email: [email protected]
mobile: +44 7402 255 512
Comment on this article